Regal Chrono will gladly pay for free Ground shipping for every order valued over $100 via FedEx, UPS or USPS depending on the order. However, should you return an item, the cost of shipping will be deducted from your total refund. Every item shipped out of our warehouse is fully insured by FedEx, UPS or USPS. Orders outside the 48 continental States require Second Day or Next Day Air service. APO or FPO address requires United States Postal Service Shipment (USPS) Option. Delivery time via Ground can range from 1 to 6 business days. Please view the provided map for transit time estimation. All items are shipped insured. Note that air and ground shipping times are measured in business days. Next Day Saturday delivery option is available only in the United States.
You will receive a shipping tracking number via email when your order is shipped from our warehouse.
UPS tracking info is available online here.
United States Postal Service shipments can be tracked here.
FedEx shipments can be tracked here.
DHL shipments can be tracked here.
Orders that qualify for free shipping promotions will be shipped at no cost to you via ground delivery. We do reserve the option of determining the specific shipping method.
Return shipping charges for items not specifically covered under warranty coverage or otherwise damaged or defective will be deducted from any refunds given.
Regal Chrono provides insurance coverage for every item we ship out. Note: You may be asked to sign for the package upon delivery.
Domestic Shipping Outside the Contiguous
Orders destined for delivery in the United States, however, outside of the 48 Contiguous States (eg; Hawaii, Alaska, APO, and FPO addresses) will be shipped via ground delivery. APO or FPO strictly require us to ship via the US Postal Service.
a shipped order was lost or damaged, the shipping carrier must conduct
an investigation. Please contact regalchrono to initiate a tracer within 10
business days of the item shipping from our warehouse. If the package
cannot be located, the shipping carrier will process a claim for the
package. Claims can take up to two weeks to process. When the carrier
claims responsibility for the loss or damage of your shipped item(s),
insurance reimbursement will be issued to regalchrono, and the replacement
item(s) will be shipped out. If the item(s) is no longer available, and a
similar item is rejected, regalchrono will gladly refund your original
If there are any noticeable discrepancies with your order
or if the item delivered is the wrong item, please contact regalchrono to
make any necessary corrections. Product discrepancies not notified to
regalchrono within 5 days may not be eligible for replacement. Please do
not use items that you believe are incorrect as it may void our ability
to exchange or replace the items. For help with international shipping,
please read our International Shipping Issues section. Please contact us
within 5 days of receiving your shipment if your item is defective. You
may be asked to provide photographs of the discrepant item(s) to help
us better assist you.
the unlikely event that goods are received with damaged packaging, such
as outer boxes, cases, instructions, manuals, etc. regalchrono reserves
the right to replace the original packaging of products sold herein.
regalchrono cannot guarantee a replacement of the manufacturer’s original
Authenticity has never once been an issue at Regal Chrono and we are extremely proud of our track record dating back many years and thousands of watches. You're welcome to authenticate your watch locally at any authorized retailer. It is essential to use authorized retailers only for any questions regarding a luxury timepiece. For a list of authorized retailers for any specific brand please go to the manufacturers website
We are committed to delivering watches in 'like new' condition where possible. We list the condition clearly in the product details section of each watch. Each watch we sell is first certified and if needed - restored by our expert watchmakers, making an elegant timepiece that will command respect and admiration when worn on your
wrist. Our watchmakers’ exacting standards and attention to detail, allow us to offer our watches at a condition that our competitors can’t match. We hold ourselves to the highest standards in the industry, and offer unbeatable prices for the quality of our merchandise.
FULL 18 MONTH WARRANTY
Regal Chrono is honored to have the opportunity to serve you. That is why we stand by all of our products with a full 18-month limited warranty. If an item we sell you should fail as a result of a manufacturer's defect at any time during the first 18 months, we will repair or replace the item at absolutely no cost to you. If your watch has any symptoms of abnormally gaining time, losing time, or not keeping proper time please do not hesitate to contact us by phone or email for instant help
Authenticity Guaranteed 100%
Our primary goal at Regal Chrono.com is to ensure that all of our clients have a pleasant shopping experience without having any doubt regarding the authenticity of our products. All watches and accessories sold by Regal Chrono.com are 100% authentic with all serial numbers intact, and any item purchased will be no different than the same watch purchased at an authorized dealer. All items originate from the manufacturer, and are carefully inspected upon arrival by a team of trained professionals to ensure quality and authenticity. We are top rated sellers of all major watch brands read our reviews and see out our clients think