International orders can be processed online and paid with Visa, MasterCard, Discover, or American Express. International shipping charges will be calculated during checkout.
All online international orders are verified through the regalchrono.com payment system to accommodate our international cardholders. Please note that your order may be subject to additional verification of address or product availability. If more information is needed, you will be contacted by a customer service representative. You will receive a second email as soon as your order has been verified and processed. To expedite the processing of your order, please be available at the phone number or email address you provided so that we are able to contact you. If our verification department is unable to reach you, your order may be delayed. If your order is not approved, you will be notified of your canceled order status via email.
Wire Transfer Payment
In addition to credit card payments, regalchrono.com also accepts international orders via wire transfer. Wire transfer orders must be submitted via email and processed manually. When sending regalchrono.com an international wire transfer payment, please make sure to pay all fees associated with your wire transfer (contact your bank for fee details). regalchrono.com will email you a list of wire transfer instructions after an invoice is generated in our system and an order total is confirmed.
Duty and Shipping
Most international orders are subject to Customs Duty and Tax regulations specified by the designated country and are the sole responsibility of the customer. You may contact your local customs office for details. All APO/FPO addressed packages will ship via USPS.
The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes the (name of eTailer/supplier) to import the goods on his behalf. Further, the consignee/buyer agrees that (name of the eTailer/supplier) may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.
If an international order is received damaged or not received at all, an insurance claim must be initiated and finalized before customer compensation or product replacement is executed by regalchrono. If the item is received damaged, please contact regalchrono within five business days of delivery to conduct a claim. Please hold onto your shipping box because our insurance company may want to inspect it. If the item is not received at all, we are required to wait 45 days after the shipment date to conduct an insurance claim.
Authenticity has never once been an issue at Regal Chrono and we are extremely proud of our track record dating back many years and thousands of watches. You’re welcome to authenticate your watch locally at any authorized retailer. It is essential to use authorized retailers only for any questions regarding a luxury timepiece. For a list of authorized retailers for any specific brand please go to the manufacturers website
We are committed to delivering watches in ‘like new’ condition where possible. We list the condition clearly in the product details section of each watch. Each watch we sell is first certified and if needed – restored by our expert watchmakers, making an elegant timepiece that will command respect and admiration when worn on your
wrist. Our watchmakers’ exacting standards and attention to detail, allow us to offer our watches at a condition that our competitors can’t match. We hold ourselves to the highest standards in the industry, and offer unbeatable prices for the quality of our merchandise.
FULL 18 MONTH WARRANTY
Regal Chrono is honored to have the opportunity to serve you. That is why we stand by all of our products with a full 18-month limited warranty. If an item we sell you should fail as a result of a manufacturer’s defect at any time during the first 18 months, we will repair or replace the item at absolutely no cost to you. If your watch has any symptoms of abnormally gaining time, losing time, or not keeping proper time please do not hesitate to contact us by phone or email for instant help
Authenticity Guaranteed 100%
Our primary goal at Regal Chrono.com is to ensure that all of our clients have a pleasant shopping experience without having any doubt regarding the authenticity of our products. All watches and accessories sold by Regal Chrono.com are 100% authentic with all serial numbers intact, and any item purchased will be no different than the same watch purchased at an authorized dealer. All items originate from the manufacturer, and are carefully inspected upon arrival by a team of trained professionals to ensure quality and authenticity. We are top rated sellers of all major watch brands read our reviews and see out our clients think